Working Together to Attract More Visitors
Thursday 3rd April, Shakespeare's Globe, Bankside,
London
Sharing experiences
about locally led tourism initiatives and partnership working!
This is the first event for UKTourismPro.net,
the web resource for tourism professionals. It’s organised
by Landor Travel Publications, publishers of British Tourism:
A Guide for the Travel Trade, and supported by Group
Travel Organiser magazine which has enabled us to bring a
wealth of inside contacts and knowledge to this event from
key buyers and suppliers of UK tourism. The event is kindly
hosted by Shakespeare’s Globe Theatre with spectacular
views over the Thames, and itself part of a London tourism
‘cluster’.
This event will address how public agencies,
local authorities, destinations and suppliers can work together
to get more business. During the day you will hear how combinations
of attractions, venues, destinations, accommodation providers,
tour operators, transport operators and local and regional
tourism bodies can work together to increase the overall visitor
offer. The seminar will examine how these organisations can
take the lead in bringing tourism businesses together, and
hear from successful practioners on how they got it right.
The seminar will also examine what are the
desirable outputs from collaboration and how they can be supported
and achieved. Two workshops will look at what public bodies
can do and some low cost marketing options for smaller venues.
Another practical session will examine how jointly marketed
venues can meaningfully and cost effectively promote themselves
at exhibitions.
You will have the opportunity to put questions
to speakers and discuss the issues raised. After the seminar
there will be an informal networking drinks reception during
which you can meet speakers and colleagues in the UK domestic
tourism industry informally.
Who Should Attend
| |
Local Authority and other tourism agencies |
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Marketing
Managers |
| |
Local Attractions
and Venues |
|
|
Attraction
Owners and Managers |
| |
Economic Development
Officers |
|
|
Tourism Consultants |
| |
Tourist and
County Information Officers |
|
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Accommodation
Suppliers |
| |
Local Strategic
Partnerships |
|
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Tour Operators |
| |
Town Centre
Managers |
|
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Tourism
Professionals
who want to meet other
high level practioners |
| |
Advertising
Agencies and Consultants |
|
The Programme
| 10.15am |
|
Registration and Coffee |
| 10.45am |
|
Introduction
and Welcome by morning chair
Peter Stonham, Editorial Director, UKTourismPro.net,
Landor Travel Publications and Group Travel Organiser
magazine |
| 10.55am |
|
Keynote
speaker: Setting the national, regional and local context
Speaker to be confirmed |
11.10am |
|
Who
takes the lead in local area promotion?
The role of local authorities,
transport operators, tour operators, accommodation providers,
regional tourism boards and attactions
The regional level: Pulling
together different types of organisations:
The Let's Go Promotion
Catherine Anderson, Marketing Manager, East of England
Tourism
A local authority facilitated
approach: Peaks and Plains of Cheshire and The Textile
Triangle
Alice Ferguson, Tourism Manager, Macclesfield Borough
Council
A business-led initiative:
Better Bankside
Valentina Diamanti-Fox, Marketing & Events Manager,
Better Bankside |
12.10pm |
|
Working
with different size venues: two case studies
1) How small and medium sized attractions can work together:
Seven Wonders of the Weald
Caroline Edmonds, Director, Pennington PR
2)
Pulling together the big players: the Yorkshire Attractions
Group
Gini Wilde, Senior Account Manager, Bonner and Hindley
Communications |
| 12.50pm
|
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Questions
to morning speakers |
| 1.15pm
|
|
Three
course lunch |
| 2.20pm |
|
Introduction
and Welcome by afternoon chair
Peter Stonham, Editorial Director, UKTourismPro.net, Landor
Travel Publications and Group Travel Organiser magazine |
| 2.30pm |
|
The
sub-regional bodies: what are the different models now
emerging
Tom Evans, Editor, British Tourism: A Guide to the
Travel Trade |
| 2.50pm |
|
Different
partnerships for different markets - The lessons of experience
Alun Williams, Head of Partnership, Wiltshire Tourism
Partnership |
| 3.10pm |
|
What
are the outputs from working together: brochure, website,
publicity exhibitions?
Gini Wilde, Senior Account Manager, Bonner and Hindley
Communications |
| 3.30pm |
|
Face
to Face Promotion: The role of exhibitions and workshops
Karen Roebuck, Head of Marketing Tourism South East |
| 3.50pm |
|
Online:
What is the role of the web?
James Page, Web Development Consultant |
| 4.10pm |
|
Online:
creating a user-friendly tourism website - avoiding the
pitfalls
Sabrina Mach, Website Usability Consultant |
| 4.30pm |
|
Tea/Coffee
and Workshops
Take an afternoon drink into one of the two workshops:
1) What public bodies can do
2) Practical ways for smaller venues to work together |
| 5.00pm |
|
Feedback
from workshops |
| 5.15pm |
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Close
of Seminar |
| 5.15pm |
|
Drinks
Reception
Stay and network with speakers and fellow tourism professionals |
The Speakers
CATHERINE ANDERSON Marketing
Manager, East of England Tourism
Catherine Anderson will tell us about one of the most success
partnerships that East of England Tourism, and its predecessor
the East of England Tourist Board, established. It successfully
pulled together local authorities, attractions and a transport
operator in an on-going relationship.
ALICE FERGUSON Tourism
Manager, Macclesfield Borough Council
Macclesfield Borough Council has initiated, and is a member
of, two marketing consortia that comprise private and public
sectors venues within and outside the Borough. Alice Fergusson
will tell us about the Peaks and Plains of Cheshire and the
Textile Triangle and the role of the Council working within
the Destination Marketing Organisation for that area.
VALENTINA DIAMANTI-FOX Marketing
& Events Manager, Better Bankside
Better Bankside is a business improvement district which has
tourism businesses working alongside other businesses in London.
Better Bankside promotes attractions and services to visitors
south of the Thames between Blackfriars and London Bridges.
CAROLINE EDMONDS Director,
Pennington Public Relations
Caroline heads up Pennington PR, which operates the Seven
Wonders of the Weald, a diverse consortium of seven small
and medium sized attractions across the Weald of Kent which
include two castles, a vineyard and a reservoir. We will hear
about how these very different venues have worked together
to appeal to different markets.
GINI WILDE Senior Account
Manager, Bonner and Hindley Communications
Leeds based Bonner and Hindley Communications formed the Yorkshire
Attractions Group, demonstrating that even large venues and
national museums can benefit from working together. Gini will
also present a paper on the outputs from collaborative working
drawing on examples of other partnership working.
SUB-REGIONAL BODIES –
Speaker to be confirmed
Since funding of the regional tourism bodies switched to the
Regional Development Agencies, each region has taken a different
approach and introduced new organisations. From DMOs to RTPs
and sub-regional partnerships, we will unravel the jargon
and look at the roles of thee new bodies.
ALUN WILLIAMS Head of
Partnership, Wiltshire Tourism Partnership
In his various previous roles, Alun has been involved with
a variety of tourism partnerships with a range of different
venues. He is now head of the new Wiltshire Tourism Partnership
and will share his experiences on the suitability of the different
arrangements for different markets.
KAREN ROEBUCK Head of Marketing,
Tourism South East
Tourism South East organises three regional Group Travel Fairs
as well as co-organising the Excursions show in London. Karen
will tell us about the importance attached to face-to-face
meetings between suppliers and customers and how venues can
work together on this.
JAMES PAGE Online Development
Consultant
After consulting with games company Eidos, creator of Tomb
Raider, James set up and became CEO of travel booking website
deckchair.com with Bob Geldof in 1999, now owned by lastminute.com.
Over the last two years he has worked with The Guardian Newspaper
on creating its mobile phone offering and is now working on
a number of tourism projects.
SABRINA MACH Website Usability
Consultant
Sabrina recently completed a project that looked at the usability
of a tourism website. She will share her findings and look
at what needs to be done to create a user-friendly web product
for a tourist attraction or a destination.
How To Get There
The seminar
will be held in the Balcony Room in the hospitality building
at Shakespeare’s Globe on London’s South Bank,
courtesy of Shakespeare’s Globe. The room has spectacular
views over the River Thames and is located beside the famous
Globe Theatre on New Globe Walk, to the west of Southwark
Bridge. The nearest railway stations, both of which are less
than 15 minutes walk away and offer Underground and national
rail services are London Bridge (Northern, Bank branch and
Jubilee Lines) and Cannon Street (District and Circle Lines)
which is reached by walking over Southwark Bridge.
Prices
Early Bird Rate - ends 14th March 2008 £110 +vat
Standard Rate - from 15th March 2008 £125 +vat
There is a 10% discount for 2nd and susequent delegates
Prices include refreshments, a three
course lunch, conference documentation and a free copy of
British Tourism: A Guide for the Travel Trade - published
on 11th March at £29.
CLICK HERE TO BOOK ONLINE
CLICK HERE TO DOWNLOAD BOOKING
FORM
Other Booking Information
Confirmation
You will receive an email to confirm your booking. If your
booking has not been acknowledged seven days prior to the
event please contact us on 0845 166 8131 to verify your booking
has been received.
Cancellation
If for any reason you are unable to attend, cancellations
received in writing by 28th March 2008 will receive a refund
less an administrative charge of £50 + VAT. There will
be no refunds for cancellations made after this date. Substitutions
can be made at any time at no additional cost.
Accommodation
We have appointed Travelocity Business as the hotel reservations
bureau for this event. They have negotiated special rates
at a number of hotels and will be pleased to make the necessary
arrangements on your behalf. Telephone 0870 870 9145 for more
information. This is a free service.
Data Protection
The data you provide will be held on a database in accordance
with the Data Protection Act (1998). Your details may be passed
to other companies who wish to contact you for marketing and
communication purposes. If you do not wish your information
to be passed on, please write to the Database Manager at Group
Travel Organiser Ltd, 47 Wellington Square, Hastings TN34
1PN.